Member Information

Explore the fine print, FAQs and tips for game day

Information on seating, policies and our seat return program for when you can't make it to a game.

Member FAQs

Our most common membership questions answered.

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Seat Return Program

Can't make it to the footy? Return your seat using our seat return program.

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Terms and Conditions

All the terms and conditions that relate to our membership packages.

Moving Seats

A step-by-step guide to moving your seat.

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Stadium Map

To view a detailed map of the stadium including bay numbers and member seat locations.

Download map

Code of conduct

Expected behaviour on game day for members and fans.

Conditions of Entry

Entry to Queensland Country Bank Stadium is subject to the following conditions.

North Queensland Cowboys respect and honour the Traditional Custodians of the land and pay our respects to their Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on the lands we meet, gather and play on.

Member Information /

Explore the fine print, FAQs and tips for game day

Helpful Information /