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Game day guide!

  • Friday 28 April, 1300SMILES Stadium
    Brought to you by Queensland Police Service & Keep Your Hands To Yourself Australia

    5.20pm   Gates open & Summer Members Bar opens
    • QPS hand clappers free at the gate (while stocks last)
    • Captains' Corner (north-east corner) interactive zone, 5.20pm-7.50pm
    • Free kids amusements (south-east corner), 5.20pm-8.40pm
    • Park & Ride shuttle bus starts from Thuringowa Drive
    5.30pm   NYC Cowboys v Eels
    7.10pm   Pre-game show, hosted by 4TOFM's Minty & Caroline 'Caro' Tahana!
    • National Anthem, performed by Kia Mills
    • Shine Lawyers Super Sofa Upgrade
    • Toyota mini mods
    • Spirit cheersquad perform, thanks to Ribs & Rumps!
    7.50pm   NRL Cowboys v Eels
    Half time • Toyota Hilux kicking comp
    • QCCU's "Bring home the bacon" comp
    • Westfund Hero of the Week
    • Townsville Bulletin Kiss Cam
    Full time   BMD Full Time Field Time 
    10.10pm   Summer Members Bar closes
    Until late   Kick on at the Cowboys Leagues Club for the official post-match function!

    Match day sponsors: Queensland Police Service and Keep Your Hands To Yourself Australia will be in two convenient locations from gates open for you to drop in and say hello on game night: LGIASuper Community Hub, and inside the Northern gate (next to Captains' Corner), with information and free bouncy balls, balloons, and drink bottles (while stocks last). Get your QPS hand clappers at the gate plus listen out for their messages on-field in the NRL pre-game show. The NRL team will wear special white and blue socks for the match to raise awareness for the domestic violence campaign.

    LGIAsuper Community Hub: The Hub will host our match day sponsors and a group of community organisations dedicated to tackling domestic violence in our community: North Queensland Women's Legal Service, Zonta, Relationships Australia Qld and Aboriginal & Torres Straight Island Womens Legal Services in North Queensland. Information and free balloons! Plus, sign up as an LGIAsuper Howdy Club member and pick up your cape flag!

    Vale Mike Carney: The Cowboys will recognise our friend and club partner Mike Carney who passed away late last week – the Cowboys NRL and NYC teams will both wear black arm bands, with an in-stadium tribute planned.

    Summer Members Bar (south-west corner): Open 5.20pm-10.30pm – live entertainment, face painting, free WiFi and great prizes – JLT Captains' Lounge tickets, 20 double passes for Cowboys v Titans, go in the draw to win 8 tickets to the XXXX Saloon in Round 24, plus more! Show your 2017 Cowboys membership card for entry.

    2017 membership on sale! Sign up at the membership tent (outside Summer Members Bar, 5.20pm-7.50pm). 2017 members – visit us at the Northern ticket box or membership tent if you have any enquiries about your membership.

    Captains' Corner: Free FUN in our Cowboys interactive zone – photo booth, activities and game day comp! North-east corner, 5.20pm-7.50pm.

    Free kids amusements: Fun and games located in the south-east corner 5.20pm-8.40pm, thanks to Amusements Plus! 

    Cowboys Supporters Team: Get your doubles from inside the entrance gates!

    Social media screen: Tag your game day tweets or Instagram pics #NRLCowboysEels or #ridemcowboys and you could be on the big screen!

    Around the grounds – for our members: Diamond/Platinum Star NRL guard of honour, Junior Star member running on with the team and our member birthday-gram – it could be you! 

    Cowboys Team Shop – game day special: Keep your eyes on the big screen for this week's game day special, available only at the merch stands on game night >>> Merch stand locations

    Field of Dreams: Welcome back to the Leukaemia Foundation for the Field of Dreams program, thanks to Tropic Petroleum! Families currently staying at the Leukaemia Foundation’s Townsville Village will have the chance to forget about hospital appointments and enjoy a night at the football. Each game day, a Field of Dreams partner donates 30 home game tickets to a charity, and this week Tropic recognise the valuable contribution the Leukaemia Foundation makes to our community.

    Sponsor segments: Townsville Bulletin Kiss Cam, Toyota Camry Couch, Shine Super Sofa Upgrade, Westfund Hero of the Week, QCCU's "Bring home the bacon" comp, Skytrans safety message.

    Game day comp: Thanks to the Cowboys Leagues Club – enter at Captains' Corner and the membership tent for your chance to WIN this week's game day comp prize!

    UBET Express: Visit the UBET Express mobile betting van, located inside the Western gate at 1300SMILES Stadium. (For 18+ patrons.)

    Shine marquee: Pick up your free rally towel at the Shine Lawyers marquee, located outside Summer Members Bar (Western grandstand, southern corner), thanks to our friends at Shine!

    Cheerleaders perform! Cheersport NQ and the Cowboys Spirit perform, thanks to Ribs & Rumps!

    Fun & games: Amusements Plus south-east corner, Cowboys push-up boys and mascots Bluey, Miss Moo, Impi, Crackles, Ziggy and Tavi.

    Corporate areas: Contact Dean Payne for service times in corporate areas and departure times for corporate buses – phone 0439 716 997.

    BMD Full Time Field Time: Run on field after the match! Timing: 15 minutes after NRL full time for a 10-minute access window. Assemble at either the south-west or north-west gate to the main field after full time – a siren will sound to signal entry. Field access permitted only via designated gates. More information >>> BMD Full Time Field Time

    Official post-match function: The Cowboys Leagues Club is the social home of the Cowboys and venue for the official Cowboys post-match function – catch the Sunbus back to the club after the game to see the players!

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      Ticketek is the official ticketing provider for Cowboys home games at 1300SMILES Stadium*
    CALL CENTRE   Tel 132 849
    IN PERSON - local agencies   1300SMILES Stadium, Cowboys Leagues Club, Stockland Townsville, Riverway Arts Centre, Townsville Civic Theatre, Stockland Cairns >>> Locations & opening hours
    MEMBER DISCOUNT   Members receive 10% off single game tickets all season (maximum of four tickets per member, per game).

    *The official ticketing provider for North Queensland Toyota Cowboys home games at 1300SMILES Stadium is Ticketek. Tickets purchased through non-official vendors or individuals cannot be authenticated, exchanged or refunded by the Cowboys, Ticketek or Stadiums Queensland. Members and fans are advised to purchase match tickets through Ticketek to avoid disappointment or financial disadvantage that may occur as a result of a transaction made through a non-official third party. Please note that ticket scalping is an offence, based on legislation designed to allow genuine fans a fair and equitable opportunity to purchase tickets to events at 1300SMILES Stadium – visit the Stadiums Queensland website for more information: memberships, both ticketed and non-ticketed options, are sold exclusively through the Cowboys membership team (via Ticketek e-commerce platform) and its nominated agent, Cowboys Leagues Club.

    *Please note that a child is classed as 5 to 15 years inclusive. Concession cards accepted at 1300SMILES Stadium are Aged, TPI, Service Pensions and student ID cards. Limited to one seat per concession card held and ID with proof of entitlement must be produced. Family pass consists of two adults and two children. 

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    CAR PARKING: Car parks at 1300SMILES Stadium for Cowboys v Eels (Friday 28 April) have sold out. Access to car parks will be via pre-purchased car park pass only. Please show your pass at stadium car park entry points off Golf Links Drive.

    PARKING CONTROL: For details on parking control, please visit

    PUBLIC TRANSPORT: Please check timetables and plan your journey ahead! 

    • A free Park & Ride shuttle bus will operate between Thuringowa Drive (opposite council chambers) and 1300SMILES Stadium. Park your car and catch the free shuttle bus to and from the stadium. For more information, please visit

    • Sunbus: Visit for route and timetable information.

    CORPORATE BUS: Complimentary buses for the Cowboys Leagues Club's post-match function available after NRL full time – refer to your corporate game day update for details.

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    Location: 1300SMILES Stadium, Golf Links Drive, Kirwan

    Entrances: Stadium entry via pre-purchased ticket will be available via all venue entrances, which are situated on all sides of 1300SMILES Stadium – Western, Northern, Eastern and Southern gates.

    Conditions of entry: Visit for full conditions of entry.

    Food & beverages: Patrons are permitted to bring certain home-prepared food and beverage items into the venue for personal consumption >>> list of permitted and restricted items

    VIP entry: Take advantage of the dedicated VIP entry point at the Western gate for 2017 sponsors, corporate members and individual members!

    Commercial outlets: Commercial food and beverage outlets operate within the stadium precinct for your comfort and convenience – please contact 1300SMILES Stadium for information.

    Member enquiries: See the Cowboys membership team located at the Northern ticket window or outside Summer Members Bar (Western forecourt).

    Venue enquiries: Stadiums Queensland's venue staff (including seat ushers) are located throughout the stadium – please direct any enquiries regarding seating or amenities to these team members. Alternatively, Stadiums Queensland's game day office is located at the south-west corner of the stadium.

    Flags & banners: Banners are permitted entry at 1300SMILES Stadium and can be used inside the venue under specific conditions >>> Flags & banners – conditions of use

    Fan code of conduct: The North Queensland Toyota Cowboys would like all game attendees to enjoy the excitement and atmosphere of game days at 1300SMILES Stadium. All patrons are encouraged to respect the rights of others by displaying proper etiquette – management reserve the right to remove patrons from the stadium who do not comply with the code >>> Cowboys fan code of conduct