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Game day guide


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  • Saturday 19 August, 1300SMILES Stadium
    ROUND 24 – MEMBERS APPRECIATION MATCH!
    Match day sponsor: Shine Lawyers

    5pm   Gates open & Summer Members Bar opens 
    • LGIAsuper Community Hub, 5pm-7.30pm
    • Free kids amusements (south-east corner), 5pm-8pm
    • Captains' Corner (north-east corner) interactive zone, 5pm-7.30pm
    • Park & Ride shuttle bus starts from Thuringowa Drive
    • 50-50 charity raffle tickets on sale around the grounds
    5.10pm   NYC Cowboys v Sharks
    6.45pm   Pre-game show, hosted by 4TOFM's Minty & Caroline 'Caro' Tahana!
    • Shine Laywers on-field activation & 'Time to Shine'
    • Shine Super Sofa Upgrade
    • Toyota Mini Mods
    • Macca's family dinner box giveaway
    • Spirit cheersquad perform, thanks to Ribs & Rumps!
    7.30pm   NRL Cowboys v Sharks
    • Scott Bolton's 200th Cowboys game
    • Guard of honour – Cowboys Old Boys
    Half time • Toyota Hilux kick  
    • QCCU's "Bring home the bacon" comp
    • Westfund Hero of the Week
    • Townsville Bulletin Kiss Cam
    Full time   No Full Time Field Time this game
    10pm   Summer Members Bar closes
    Until late   Kick on at the Cowboys Leagues Club for the official post-match function!

    Members Appreciation Match: Our membership partner Shine Lawyers are helping us say THANK YOU to our valued members! Look out for Time to Shine, when we'll be giving away 40 Cowboys Leagues Club vouchers (valued at $50 each) in the crowd, Summer Members Bar and Captains' Corner (plus if your member number is chosen and you're not present, we'll send your prize to you). Get your rally towel from the Shine marquee and enjoy the fun of the air canon on the main field in pre-game! Plus Junior Star member running on with the team and our member birthday-gram – it could be you! 

    Shine marquee: Pick up your free rally towel at the Shine Lawyers marquee, located outside Summer Members Bar (Western grandstand, southern corner), 5pm-7.30pm, thanks to our friends at Shine!

    Player milestone: Scott Bolton will run on for his 200th Cowboys game and join the elite Cowboys life member club – be there to cheer Bolts on!

    Cowboys Old Boys reunion: Welcome back to our Cowboys Old Boys for their annual reunion! The boys will form the guard of honour for NRL run-on in a tribute to our past and present Cowboys. 

    LGIAsuper Community Hub: Welcome to CityLibraries' Dads Read program! Join up as an LGIAsuper Howdy Club member for your awesome Howdy Hat, plus scan your Howdy Club card for your Cowboys hand clapper!

    50-50 charity raffle: Get your 50-50 raffle tickets at the gate and around the grounds – your chance to take home 50% of the proceeds in a random draw, with 50% going to the Cowboys Community Foundation! Winner announced during NRL second half >>> more info

    Summer Members Bar (south-west corner): Open 5pm-10pm – live entertainment by Sarah Little, kids' magician, free WiFi, game day comp and great prizes – 'Time to Shine' Leagues Club vouchers, JLT Captains' Lounge tickets, Cowboys away jersey, plus more! You could win an NRL grand final trip for 4 – get your competition form inside! Show your 2017 Cowboys membership card for entry.

    Membership enquiries: Visit the membership team at the Northern ticket box or membership tent (outside Summer Members Bar, 5pm-7.30pm) for any enquiries. 

    UBET Express: Visit the UBET Express mobile betting van, located inside the Western gate at 1300SMILES Stadium. (For 18+ patrons.)

    Captains' Corner: Free FUN in our Cowboys interactive zone – photo booth, activities and game day comp, plus the first 10 members there will receive a $50 Cowboys Leagues Club voucher, thanks to Shine Lawyers (bring your membership card)! North-east corner, 5pm-7.30pm. 

    Free kids amusements: Fun and games located in the south-east corner 5pm-8pm, thanks to Amusements Plus! 

    Macca's family dinner box giveaway: One family on the Macca's Hill (northern) will win a family dinner box (for participating restaurants in Townsville, Ayr, Charters Towers and Ingham). 

    Cowboys Supporters Team: Get your doubles from inside the entrance gates!

    Get social on the big screen: Tag your game day tweets or Instagram pics #NRLCowboysSharks or #ridemcowboys and you could be on the big screen!

    Cowboys Team Shop – game day special: Keep your eyes on the big screen for this week's game day special, available only at the merch stands on game night. >>> Merch stand locations

    Field of Dreams: Leukaemia Foundation, thanks to Tropic Petroleum!

    Sponsor segments: Townsville Bulletin Kiss Cam, Toyota Camry Couch, Shine Super Sofa Upgrade, Westfund Hero of the Week, QCCU's "Bring home the bacon" comp, Skytrans safety message, Macca's family box giveaway, Shine Lawyers 'Time to Shine' and on-field activation.

    Game day comp: Thanks to the Cowboys Leagues Club – enter at Captains' Corner and the membership tent for your chance to WIN this week's game day comp prize!

    Cheerleaders perform! Cheersport NQ and the Cowboys Spirit perform, thanks to Ribs & Rumps!

    Fun & games: Amusements Plus south-east corner, Cowboys push-up boys and mascots Bluey, Miss Moo, Impi, Crackles, Ziggy and Tavi.

    Corporate areas: Contact Dean Payne for service times in corporate areas and departure times for corporate buses – phone 0439 716 997.

    Full Time Field Time: Please note that there is no Full Time Field Time for Cowboys v Sharks.

    Official post-match function: The Cowboys Leagues Club is the social home of the Cowboys and venue for the official Cowboys post-match function – catch the Sunbus back to the club after the game to see the players! Please bring your photo identification for entry to the venue after 10pm.

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      Ticketek is the official ticketing provider for Cowboys home games at 1300SMILES Stadium*
    ONLINE   ticketek.com.au
    CALL CENTRE   Tel 132 849
    IN PERSON - local agencies   1300SMILES Stadium, Cowboys Leagues Club, Stockland Townsville, Riverway Arts Centre, Townsville Civic Theatre, Stockland Cairns >>> Locations & opening hours
    MEMBER DISCOUNT   Members receive 10% off single game tickets all season (maximum of four tickets per member, per game).
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    *The official ticketing provider for North Queensland Toyota Cowboys home games at 1300SMILES Stadium is Ticketek. Tickets purchased through non-official vendors or individuals cannot be authenticated, exchanged or refunded by the Cowboys, Ticketek or Stadiums Queensland. Members and fans are advised to purchase match tickets through Ticketek to avoid disappointment or financial disadvantage that may occur as a result of a transaction made through a non-official third party. Please note that ticket scalping is an offence, based on legislation designed to allow genuine fans a fair and equitable opportunity to purchase tickets to events at 1300SMILES Stadium – visit the Stadiums Queensland website for more information: stadiums.qld.gov.auCowboys memberships, both ticketed and non-ticketed options, are sold exclusively through the Cowboys membership team and its nominated agent, Cowboys Leagues Club.

    *Please note that a child is classed as 5 to 15 years inclusive. Concession cards accepted at 1300SMILES Stadium are Aged, TPI, Service Pensions and student ID cards. Limited to one seat per concession card held and ID with proof of entitlement must be produced. Family pass consists of two adults and two children. 

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    CAR PARKING: Please note that car parks at 1300SMILES Stadium for all 2017 home games have sold out. Access to car parks will be via pre-purchased car park pass only. Please show your pass at stadium car park entry points off Golf Links Drive.

    PARKING CONTROL: For details on parking control, please visit 1300smilesstadium.com.au.

    PUBLIC TRANSPORT: Please check timetables and plan your journey ahead! 

    • A free Park & Ride shuttle bus will operate between Thuringowa Drive (opposite council chambers) and 1300SMILES Stadium. Park your car and catch the free shuttle bus to and from the stadium. For more information, please visit 1300smilesstadium.com.au.

    • Sunbus: Visit sunbus.com.au for route and timetable information.

    CORPORATE BUS: Complimentary buses for the Cowboys Leagues Club's post-match function available after NRL full time – refer to your corporate game day update for details.

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    Location: 1300SMILES Stadium, Golf Links Drive, Kirwan

    Entrances: Stadium entry via pre-purchased ticket will be available via all venue entrances, which are situated on all sides of 1300SMILES Stadium – Western, Northern, Eastern and Southern gates.

    Bag check: 1300SMILES Stadium would like to remind patrons attending NRL matches in 2017 that event day procedures will include 100% bag checks upon entry. To avoid delays, arrive early and only bring a bag if necessary. Please remain vigilant and if you see anything suspicious or of concern, report it immediately to security or the 1300SMILES Stadium customer service staff located throughout the venue in red or blue shirts. 1300SMILES Stadium continues to work closely with the Queensland Police Service and will act on their advice regarding security procedures.

    Conditions of entry: Visit 1300smilesstadium.com.au for full conditions of entry.

    Food & beverages: Patrons are permitted to bring certain home-prepared food and beverage items into the venue for personal consumption >>> list of permitted and restricted items

    VIP entry: Take advantage of the dedicated VIP entry point at the Western gate for 2017 sponsors, corporate members and individual members!

    Commercial outlets: Commercial food and beverage outlets operate within the stadium precinct for your comfort and convenience – please contact 1300SMILES Stadium for information.

    Member enquiries: See the Cowboys membership team located at the Northern ticket window or outside Summer Members Bar (Western forecourt).

    Venue enquiries: Stadiums Queensland's venue staff (including seat ushers) are located throughout the stadium – please direct any enquiries regarding seating or amenities to these team members. Alternatively, Stadiums Queensland's game day office is located at the south-west corner of the stadium.

    Flags & banners: Banners are permitted entry at 1300SMILES Stadium and can be used inside the venue under specific conditions >>> Flags & banners – conditions of use

    Fan code of conduct: The North Queensland Toyota Cowboys would like all game attendees to enjoy the excitement and atmosphere of game days at 1300SMILES Stadium. All patrons are encouraged to respect the rights of others by displaying proper etiquette – management reserve the right to remove patrons from the stadium who do not comply with the code >>> Cowboys fan code of conduct